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Privacy Policy

The purpose of the privacy policy is to provide the individual (data subject) with information about the purpose of data processing, the scope, protection and security of the processing of the individual's data, as well as provide other information about the processing of data.

Personal Information

Personal data is any information that relates to an identified or identifiable natural person.

Application of the privacy policy

The privacy policy of SIA “VLC Group” applies to the processing of personal data, regardless of the form in which an individual provides his data (or the data of an individual is provided by a third party in accordance with the law / power of attorney / consent): on paper, electronically form, in the online store, in the store, etc.

Basic information

Purpose of processing personal data: concluding an agreement for the purchase of goods/services, delivering goods, administering payments, fulfilling warranty obligations.

Controller: SIA “VLC Group”, reg. no. 40203488811

Legal address: Ogres nov., Ogre, Ausekļa prospekts 10 - 4, LV-5001

Legal basis: legitimate interests of SIA “VLC Group”

Transfer of data to third countries: does not occur

Recipients of data: controller, controller operator and competent (human rights) government agencies, partners and organizations (third party companies) providing services, organizations providing database administration, cloud storage services, accounting services, as well as legal offices, attorneys, operators, etc. d.

Data Protection Specialist:

Processing of personal data and legal basis

The processing of personal data is carried out to achieve the purposes described in this privacy policy, including the legitimate interests of SIA “VLC Group” (commercial activities), to comply with the requirements of regulations regarding receipt, processing, storage, transfer, etc. personal data of individuals, as well as to comply with the requirements of regulations governing consumer rights.

The period of storage of personal data depends on the period regulated in the regulatory act or the period specified in the contract, or the regulated period of SIA “VLC Group”. Personal data is not stored longer than necessary to comply with regulatory requirements, while respecting the legitimate interests of SIA “VLC Group”. When a condition occurs when the storage of personal data is no longer required, the personal data is deleted.

To store personal data, specialized and secure programs are used to ensure safe storage and processing of personal data, using anti-virus programs and other technical solutions. Personal data is protected by access systems and special programs.

Storage of personal data

Personal data is not transferred to third countries (countries that are not part of the European Union and/or the European Economic Area).

Personal data may be transferred to partners of SIA “VLC Group” (including companies providing third-party services), organizations providing services (operators) and authorized legal entities and individuals (lawyers, attorneys). Data transfer occurs securely, using secure programs and technologies. Personal data is transferred only to the extent necessary to fulfill the legal and legitimate interests of SIA “VLC Group”.

Sending commercial offers and promotional materials

Commercial offers are sent to those addressees/individuals who have agreed to receive commercial offers (advertising materials) from SIA “VLC Group”. Information about opting out of receiving promotional materials is provided in the promotional email. You can also refuse to receive promotional materials by writing an email -

Protection of personal information

The protection of personal data is carried out in accordance with current regulations (regulations, laws, rules) in the field of personal data processing.

Access to your personal data

An individual can gain access to his personal data on the basis of a written application, complying with the requirements of regulations governing personal data, as well as regulations governing the acceptance and consideration of applications, by sending an application (by mail: SIA “VLC Group”, Ogres nov., Ogre , Ausekļa prospekts 10 - 4, LV-5001, by email: or by submitting a written application in one of the SIA “VLC Group” stores.

When submitting an application, an individual is obliged to identify himself to the extent necessary so that SIA “VLC Group” can verify that the person requesting the data is the person whose data is requested (the person is requesting his data). Only in this case, SIA “VLC Group” will provide the person with all available data and other information required by law.

Right to withdraw consent

An individual has the right to withdraw his consent to the processing of personal data. The refusal is submitted in the same form as the consent given to the processing of personal data.

In any case, an individual can send his refusal to process personal data to the legal address of SIA “VLC Group”: Ogres nov., Ogre, Ausekļa prospekts 10 - 4, LV-5001, and/or by email: . The refusal does not affect the processing of personal data that was carried out before the refusal was received. Also, the refusal does not affect or suspend the processing of personal data, which was carried out in accordance with and/or based on legal grounds (regulations, laws, rules).

Audio recordings of telephone conversations

We warn you that all calls are recorded to monitor the quality of service. Controller – SIA “VLC Group”, address - Ogres nov., Ogre, Ausekļa prospekts 10 - 4, LV-5001.

Final information

SIA “VLC Group” has the right to change the privacy policy by informing individuals (data subjects) about it. The headings in this section should be interpreted only as a guide to the presentation of information. A data subject (individual) who believes that his rights in relation to personal data have been violated has the right to contact SIA “VLC Group” or the State Data Inspectorate.